The Pet Collar of the future.
Campaign, Pre Order, and Return Policies
Effective December 2016 until further notice.
Charitable Campaign Requirement
The Arden Collar will require a minimum pre- sold amount of 3000 Arden Collas to finalize our campaign. In order to manufacture the Arden Collar for public production, we will need to obtain our minimum funding goal of $300,000. Our total goal is to pre-sell 5000 Arden Collars to ensure a successful completion of our first production run. All pre-orders will be refunded if we cannot reach close to our goal by March 2017.
All pre-orders will be charged upon submission through our payment processor, Stripe. You the purchaser agree to pre-purchase a product knowing the product is in development status and understand there may be shipping and development delays. You may not request a refund or submit a charge back on your credit card for any reason during the first run production. All sales are final. If we cannot meet the campaign goal, you will be refunded in full minus our credit card processing fees in April 2017.
Returns and warranty information
All Arden Collar models will come with a limited 1-year warranty on manufacturing defects, electronics, shipping damages, and production defects. We will not warranty issues which are normal wear and abuse including but not limited to chewing or breach of components. We offer a 45-day money back no questions guarantee if you are unhappy with your collar once they are shipped.